You know the feeling, you’ve had a good week and lots of complementary comments from your customers all of them, that is, except one. This customer was not happy and sent you an email. What is your reaction? Honestly, what is your reaction? In my younger career my...
When it comes to our high street, do we like what is happening to it? Do we like how our children are interacting and learning about money? Are we happy with our relationship with money? The Kingston Pound project is trying to do a number of things. The obvious one is...
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